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Supported formats and size limits

Which photo, video and audio files you can upload.

Type

Formats

Limit

Photos

JPG, PNG, WebP, HEIC/HEIF

50 MB per photo

Videos

MP4, MOV, WebM

10 minutes long

Audio

Voice recordings made in the app

100 MB

Profile photo

JPG, PNG, WebP

5 MB

GIFs aren't supported.

Upload failing?

  • Check the file type and size against the table above.

  • Very long videos: trim to under 10 minutes.

  • On mobile, keep the app installed and signed in. Background uploads resume when you're back online.

Still failing? Contact us with the file type and size, and which device you're on.

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