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Restoring a purchase

Your subscription isn't showing on a new phone.

  • iPhone: open the subscription screen and tap Restore Purchases. Make sure you're signed in to the same Apple ID you subscribed with.

  • Android: open More > Plan & billing and choose Restore purchases. Use the same Google account you subscribed with.

Also make sure you're signed in to the same KeepSaiQ account. Still not showing? Contact us with your receipt.

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