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Downloading a copy of your data

Export your photos, recordings and stories.

  • Web: Settings > Privacy > Request data download.

  • iPhone: Settings > Privacy. We'll email you a secure download link.

Your download is a single zip file with your original photos, voice recordings with transcripts, your stories and shared memories, and a file listing everything.

  • We'll email you when it's ready.

  • The download link works for 24 hours.

  • You can request one download every 24 hours.

On Android, request your download from the web. Can't sign in? Email [email protected].

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