Troubleshooting & FAQ
By Adedokun1 author17 articles
- Didn't get the verification email — what should I do?
- Can more than one person set up the same loved one's story?
- I invited someone, but they say they can't see anything
- Someone contributed, but I don't see their perspective yet
- Can someone contribute without downloading the app?
- My photo isn't showing up in search yet
- A locked photo won't unlock even though I answered the question
- I uploaded the wrong photo — can I remove it?
- Can I use KeepSaiQ without speaking into the mic?
- I spoke my answer but the text came out wrong — can I fix it?
- Can I remove someone from a family space?
- I was removed from a family space by mistake — what do I do?
- Can I delete my account?
- What happens to my account after I delete it?
- How do I delete something I've shared?
- Does everyone in my family see everything I share?
- Still stuck?
